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11-21-2009 04:43 PM
This weekend I received the free Windows 7 Upgrade for my HP dv2z. I completed the upgrade and have been fairly pleased with the upgrade so far, minus one big issue I have yet to resolve.
Since the upgrade no video will play. I tried playing multiple videos in Windows Media Player (even the sample video clip that comes preinstalled) and I get an error "Windows Media Player encountered a problem while playing the file."
I also can not play youtube videos. Anytime I try my CPU usage jumps to 100% and the video shows a couple stills of the video and I sometimes have to "End Task" to get out of my Firefox browser.
Things I have tried:
Updated ATI Radeon mobility 3400 driver
Uninstalled and reinstalled Firefox, Adobe Flash 10 and plugin
None of these things have helped. Any help would be greatly appreciated.
AMD Turion Neo X2 Core 1.6 GHz
4 GB RAM
64-Bit Windows 7 Home Premium (Upgraded from Vista)
01-06-2010 02:45 AM
i have the same problem after i receive and upgrade my free windows 7 from HP
i tried serval things but it's useless
i beleived it's better to re- upgrade with clean install not upgrade
if some one have an answer pleased to help
01-06-2010 04:07 AM
I ended up updating my video card drivers from the HP site after the upgrade and it fixed my issues. Maybe it will work for you as well. Good luck!