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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2010 05:18 PM

HP Recommended

 hi all my labtop dv5 123dx

 

i just recovery original setup for my window

 

and now i log in msconfig.exe i see

 

andrea st filter service >> is this .exe virus

 

how to remove it

4 REPLIES 4

‎04-20-2010 05:48 PM

HP Recommended

Hi,

andrea st filter service is part of Sigmatel audio and is for microphone noise cancellation. It isn't a virus or trojan.

You can disable it in the msconfig.exe services tab by unticking the box to the name of the service. If you want to check what the dependencies are for that service--> type services.msc and then find the service.  Right click on it and select properties and then select the dependencies tab at the top to see what the identity of the application  is.

 

Best regards,
erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎04-20-2010 06:06 PM

HP Recommended

so this .exe is default in system in hp labtop model dv5 123dx ?

 

how come before i don't see it now i got new recovery then it show ?

 

i need to ask some one who using hp dvd 5 123dx model to find out are they have that .exe as same like i was

 

 

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‎07-23-2010 02:41 AM

HP Recommended

Hi, I have an HP notebook dv7-xxxxxx and I also have this Andrea service installed and set as automatic start.

 

what is amazing is that the service has no description, I guess the HP guys could have called it in a better proper way and provide some more professional description on what it does.

 

 

Seems like a developer has named the service with his name 😄

 

regards,

 

Davide.

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‎06-25-2012 06:33 PM

HP Recommended

I think the reason why you couldn't see it before but it was there after the recovery could be that your software got updated as part of that recovery. 

 

I also found another post: What is “Andrea ST Filters Service”? that talks about this service which says its safe to remove but there is no real reason why you would do that. 

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