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Honor Student
MioManga
Posts: 3
Member Since: ‎07-23-2012
Message 1 of 8 (21,597 Views)

Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

[ Edited ]

Hi, some days ago, i had to change the hard disk, of my laptop, a pavilion dv-6, Windows 7 , because the old one stopped working, i've used the recovery cd, of the old one, and everything is ok, except one thing... the bluetooth, i tried to connect it with my mobile, but it's not working, it give me this error "Bluetooth Peripheral Device not found"

 

Capturebluetooth.PNG

 

I've searched in Google for that, and installed "drvupdate-x86" from microsoft website...

i've tried to install that, but it gave me this error

 

Capturebluetooth2.PNG

 

Now i really don't know what to do... can anybody help me please??

Thank you.. 

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 8 (21,579 Views)

Re: Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

Please post your full product Number

 

 

 

http://h10025.www1.hp.com/ewfrf/wc/findModel?cc=us&dlc=en&lc=en

 

 

 

#2

 

Please Do Not post your s/n

 

 

 

HP Product number label.gif

 

 

Honor Student
MioManga
Posts: 3
Member Since: ‎07-23-2012
Message 3 of 8 (21,570 Views)

Re: Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

You mean this one??

 

HP Pavilion dv6-1330ev Entertainment Notebook PC

 

 

Thanks :smileyhappy:

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 4 of 8 (21,567 Views)

Re: Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

Yes.

 

"drvupdate-x86" is for 32bit Windows, you need the 64bit version before it will attempt to install.

 

What device are you trying to connect using Bluetooth?

Provost
Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 5 of 8 (21,564 Views)

Re: Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

[ Edited ]

@MioManga

 

Hi,

 

Check the link below:

How to install HP Bluetooth driver in Windows 7.

 

You will need:

 

  • software: HP Wireless Assistant here (ver 3.50.12.1 for 32/64 bit Win7)
  • driver: Bluetooth Wireless here (ver 6.5.0.2000  for 32/64 bit Win7)

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Honor Student
MioManga
Posts: 3
Member Since: ‎07-23-2012
Message 6 of 8 (21,556 Views)

Re: Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

It's a mobile, an HTC evo 3d, i didn't have any problem, before changing the hard disk, I will try what Daniel, told me to do.. :smileyhappy:

Honor Student
akash_Ag
Posts: 2
Member Since: ‎09-06-2012
Message 7 of 8 (21,371 Views)

Re: Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

Hi,

I am Akash Gupta, and I also have same problem. Please help me.

I have compaq pressario v3777 tu. And I upgrade it's OS from vista home basic to windows 7 ultimate(64 bit)

While I am trying to connect my laptop with my mobile(Nokia 2700 classic) it shows bluetooth peripheral device not found.

Please Suggest what I do. I am so tired.

 

Thanks in advance...

Provost
Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 8 of 8 (21,064 Views)

Re: Windows 7 , 64 bit , Error Bluetooth Peripheral Device not found.

@akash_Ag

 

Hi,

 

Check the link below:

How to install HP Bluetooth driver in Windows 7.

 

You will need:

 

  • software: HP Wireless Assistant here (ver 3.50.12.1 for 32/64 bit Win7)
  • driver: HP Bluetooth Wireless here (ver 6.2.0.9000  for 32/64 bit Win7)

 

Information that you need to know:

Understanding Bluetooth Wireless Technology

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation