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07-03-2010 06:21 PM
I recently purchased HP Pavillion laptop. i did not get the windows 7 installation disk along with the laptop. Does HP ship the OS installation Disk along with the laptop? If not, why? I called up customer care and the response from the support team was to create the recovery disk, is that correct?
07-03-2010 06:45 PM
HP don't ship disk with OS and yes they gave You correct answer. In below document You will be able to find informations how You may create a set of recovery discs.
07-04-2010 07:30 PM
Correct, HP Recovery Disks restore the laptop back to factory shipped specs. An option some use is borrowing a Windows disk of the same version and using it along with the license key on the bottom of the laptop.
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