Posts: 1
Member Since: ‎12-17-2013
Message 1 of 2 (957 Views)

Windows 8.1 : apps don't work...

My friend has bought a HP Envy 15 laptop with windows 8. It has been upgraded to windows 8.1

There were some driver troubles, but now everything is OK.

But now I have the trouble that none of the APPS are working. The Desktop is OK. Even the "PC settings"-apps is no functional : all give only an "blue screen" (but with nothing on it.


I have found a solution with a powershell command (powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $EnvSmiley FrustratedystemRoot\WinStore\AppxManifest.XML) but that gives me an error.

The solution for that, should be to :

If you get error 0x8007064A after executing this, it means that the registry key "HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository\Packages" does not have SYSTEM as the owner.


Only the error keeps : 0x80073cf6...


Anyone a solution for this...




HP Support Agent
Posts: 13,516
Member Since: ‎09-02-2013
Message 2 of 2 (912 Views)

Re: Windows 8.1 : apps don't work...

Hi Polleke_CGC


I understand you are having issues with apps after an update from Windows. Here is a document from Microsoft on using apps in Windows 8.1.


Hope this helps.



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.Smiley Happy

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation