Posts: 1
Member Since: ‎12-19-2013
Message 1 of 2 (432 Views)

Windows 8.1 problems

[ Edited ]

Notebook: HP Envy M6 Sleekbook.


After upgrading my Windows 8 to 8.1,  I'm having some problems with the Internet and sometimes it freezed and I need to restart the notebook.


The most annoying, is the slow browsing, sometimes took minutes to open a site or it just display an error.


I was working fine with Windows 8.


is there a way to downgrade to Windows 8, or a solution for this issues?



HP Support Agent
Posts: 11,971
Member Since: ‎09-02-2013
Message 2 of 2 (383 Views)

Re: Windows 8.1 problems

Hi Niebla,


I understand you are having issues after upgrading to Windows 8.1. Make sure you have done the recommended Windows updating. If you are looking for a uninstall solution. Here is a link on how to restore your computer. You can restore it to a previous point when it was working correctly.


Hope this helps.



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