Windows 8 product key for HP Envy 23 Touchsmart All-In-One (129 Views)
Reply
Honor Student
marcgd
Posts: 3
Member Since: ‎06-07-2014
Message 1 of 6 (129 Views)

Windows 8 product key for HP Envy 23 Touchsmart All-In-One

I have an HP Envy 23 Touchsmart All-In-One, model 23-d034.  Hard disk just died and I'm installing a new one.  Where can I find the Windows 8 product key so I can re-install Windows?

Provost
Paul_Tikkanen
Posts: 39,966
Member Since: ‎07-13-2010
Message 2 of 6 (123 Views)

Re: Windows 8 product key for HP Envy 23 Touchsmart All-In-One

Hi:

 

The product key is encrypted in the BIOS, and you either have to use the HP recovery disks or a W8 OEM installation file to reinstall the operating system.

Honor Student
marcgd
Posts: 3
Member Since: ‎06-07-2014
Message 3 of 6 (100 Views)

Re: Windows 8 product key for HP Envy 23 Touchsmart All-In-One

Thanks but where can I find those?

Provost
Paul_Tikkanen
Posts: 39,966
Member Since: ‎07-13-2010
Message 4 of 6 (98 Views)

Re: Windows 8 product key for HP Envy 23 Touchsmart All-In-One

You're very welcome.

 

I would need to know the exact model number of your Touchsmart PC to see if you can order a set of recovery disks.

Honor Student
marcgd
Posts: 3
Member Since: ‎06-07-2014
Message 5 of 6 (96 Views)

Re: Windows 8 product key for HP Envy 23 Touchsmart All-In-One

The model number is 23-d034.  The product number is H3Y87AA#ABA.

Provost
Paul_Tikkanen
Posts: 39,966
Member Since: ‎07-13-2010
Message 6 of 6 (91 Views)

Re: Windows 8 product key for HP Envy 23 Touchsmart All-In-One

Hi:

 

To order recovery media for your model, click on the link below and then click to expand the line labeled Order Recovery Media.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5296...

 

Then click the More Details button to order.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation