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doofus228
Posts: 3
Member Since: ‎11-04-2012
Message 1 of 199 (55,978 Views)

Wireless button (f12) not working after windows 8 pro upgrade

[ Edited ]

Hi,

 

I upgraded my laptop hp dv6-7014nr serial number {Private Information Removed} and product number B2P41UA from Windows 7 ultimate 64-bit to Windows 8 Pro 64-bit.  I pressed F-12 four days ago to turn my wireless off, however, I cannot turn it back on by pressing F12.  The light stays orange.  When I run any repair or Windows diagnose utility (from control panel or Device manager, etc. basically any other instruction or suggestion I have found on the internet), all it asks me to do is turn on my wi-fi, so it directs me to the problem that I had in the first place.  I don't know anywhere on my computer where to turn on the wifi button besides pressing F-12 (or Fn + F-12).  The HP Connection Manager dows not work.  I uninstalled and reinstalled and it still dows not work, so I don't think that is relevant.  Also, I uninstalled with Broadcom wireless adapter and reinstalled it and the button still won't work, so I am out of options.  I paid $15 for this software upgrade and it is a waste of time and money if not everything will work with the upgrade (ex:  F12 wifi key).  Attached is a picture of where it shows the wifi is off.sss.jpg

 

Thanks.

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Paul_Tikkanen
Posts: 40,882
Member Since: ‎07-13-2010
Message 2 of 199 (55,962 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

Hi:

 

I have seen several posts from forum members with the Broadcom wireless adapters with the same issue as you are having.

 

I don't know if anyone was able to resolve the issue. I had suggested trying the Windows 7 broadcom driver and see if that works.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107849-1&cc=us&dlc=en&lc=en...=

 

If you decide to take this suggestion for action, and the driver doesn't install automatically, try manually installing it by going to the device manager, under network adapters, click on the Broadcom wireless adapter. Click on the driver tab. Click on update driver. Select the Browse my computer for software method and browse to the installation folder that was created when you ran the file.

 

That file is located in C:\SWSetup\sp57965.

 

Make sure the Include Subfolders box is checked and hopefully the driver will install.

 

That is the only idea I can come up with.

 

I am very surprised by this as Broadcom usually has good drivers that work.

 

Paul

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Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 3 of 199 (55,955 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

Honor Student
doofus228
Posts: 3
Member Since: ‎11-04-2012
Message 4 of 199 (55,951 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

[ Edited ]

Mumbodog wrote:

Try this Wireless button driver

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe




 

Thank you.  I was able to install the F12 button.  However, the F12 button only controls "Airplane Mode."  I could already control Airplane mode in my networks screen in the attached picture from the original post just by clicking on it.  The Wi-Fi is still turned off so the F12 button on Windows 8 doesn't turn Wi-Fi/Bluetooth On/Off, it only controls Airplane mode.  In Windows 7, this key actually turned Wifi/Bluetooth on/off.

Honor Student
doofus228
Posts: 3
Member Since: ‎11-04-2012
Message 5 of 199 (55,903 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

I did a system refresh and deleted all of my apps and kept my files so I hav ea fresh windows 8.  I didn't mean to do this as I had not set a restore point.  However, I am still having problems.  It is similar to http://www.forumswindows8.com/network-sharing/problem-running-wi-fi-connection-6507.htm but I do not want to reinstall Windows 7 because I have no way to back up my files.

Top Student
vascon
Posts: 5
Member Since: ‎11-07-2012
Message 6 of 199 (55,892 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

You must turn on your wireless adapter in PC Settings (modern UI). There is a section Wireless. You can turn on/off wireless adapters.

Top Student
susa84
Posts: 3
Member Since: ‎11-09-2012
Message 7 of 199 (55,846 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

Same problem of doofus228

 

I bought hp dv6 7090el one month ago, and upgraded to windows 8.

I' ve installed all the windows 8 drivers on hp product page.

The F12 button don't turn on the wireless card, only aero mode, and the light on the button stay orange.

The only solution i've found is to remove the battery and press for 15sec. the power button, then restart, but this must be done all the time.

 

Please find a solution early, this is a serious problem, we can't use wi fi!

 

Top Student
vascon
Posts: 5
Member Since: ‎11-07-2012
Message 8 of 199 (55,814 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

Check device manager. If you have unrecognized device there, install this driver (wireless button).

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe

 

Now this button controls "Airplane mode" in Windows 8. Wireless adapters can now be switched on/off in "PC Settings" under "Wireless" section in modern UI (metro). This is completely new setting in Windows 8. I don't understand, why it is so complicated...

Top Student
susa84
Posts: 3
Member Since: ‎11-09-2012
Message 9 of 199 (55,796 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

This is not the solution for me and many other people i think.

The drivers are all installed, all device are recognized, but wireless card can't be activated. In the new metro control panel bluetooth and wireless card are grey and i can't turn them on even if airplane mode is off.

I think we need an upgraded driver from broadcom or hp for windows 8

Honor Student
hrishi
Posts: 3
Member Since: ‎11-12-2012
Message 10 of 199 (55,744 Views)

Re: Wireless button (f12) not working after windows 8 pro upgrade

I think the problem is with the wifi driver. I had the same issue too but found a workaround. Enter your BIOS settings by pressing F10 after switching the laptop on. Then press F9 to reset everything to default settings. Now save and exit. This worked for me. But the problem now is that it remains 'ON' permanently but it should help you go along until they fix this driver.
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