• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-19-2015 07:51 PM

HP Recommended
Product: HP 15-N054TX
Operating System: Microsoft Windows 8.1 (64-bit)

Upon starting PC,  error window opens saying

"AccelerometerSt.exe - System Error

The program cant start because mfc120u.dll is missing from the computer.

Try reinstalling the program to fix this problem."

 

 Where to find this so said program??

 Any help would be appreciated,

 Thanks in advance guys :catvery-happy:

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2015 08:06 PM

HP Recommended

Hi:

 

See if reinstalling the HP 3D Driveguard driver resolves the problem.

 

This package provides HP 3D DriveGuard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

File name: sp71811.exe

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎08-19-2015 08:06 PM

HP Recommended

Hi:

 

See if reinstalling the HP 3D Driveguard driver resolves the problem.

 

This package provides HP 3D DriveGuard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

File name: sp71811.exe

Was this reply helpful? Yes No

‎08-19-2015 08:40 PM

HP Recommended

Thank you so much! All fixed!

Was this reply helpful? Yes No

‎08-19-2015 09:09 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No

‎06-19-2016 06:23 AM

HP Recommended

The "sp71811"  worked for me on an Envy 15T laptop running factory installed Win 10. Thanks for the info!

Was this reply helpful? Yes No

‎06-19-2016 07:10 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.