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lilcosmo1
Posts: 3
Member Since: ‎12-16-2013
Message 1 of 5 (377 Views)
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admin. password forgotten

my daughter forgot her admin. password its on windows 7 ulimate. plz help.

 

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DavidPK
Posts: 32,670
Member Since: ‎09-24-2010
Message 2 of 5 (370 Views)

Re: admin. password forgotten

Hi,

 

Try the following.

 

Using another PC, download the application on the following link and save it to your Downloads folder.

 

PC Login Now

 

When the download has completed, open your Downloads folder and double-click the installer - this will result in another file appearing which is the disc image ( .ISO ) that you need to burn to a blank CD.

 

You will now need to use an application such as ImgBurn to burn this ISO correctly to a blank CD - a guide on using ImgBurn to write an ISO to a disc is Here.

 

When the disc has been created, shutdown the PC you can't log-in on, tap away at the esc key as soon as you press the power button to access the Start-up Menu, insert the CD, select Boot Options ( usually f9 ), use the arrow keys to select the CD/DVD drive and hit enter - you may also have to 'Press any key' to boot from the CD if asked.

 

Follow the instructions on the guide Here to remove the current password.

 

Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
lilcosmo1
Posts: 3
Member Since: ‎12-16-2013
Message 3 of 5 (328 Views)

Re: admin. password forgotten

thank you she is very happy to have it back. your the greatest
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DavidPK
Posts: 32,670
Member Since: ‎09-24-2010
Message 4 of 5 (324 Views)

Re: admin. password forgotten

Hi,

 

You're more than welcome and glad it helped :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
pam-phlet
Posts: 3
Member Since: ‎03-05-2014
Message 5 of 5 (194 Views)

Re: admin. password forgotten

What if one doesn't have a pc to download this from can I buy it from a store?
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