03-28-2012 11:58 AM
Try installing the drivers from HP Support and Drivers.by entering the correct product number for your notebook.
Or you can uninstall all bluetooth drivers and software from the notebook...restart and download them again. You can also reinstall the drivers by going to Start-> Programs-> HP Recovery Manager.
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped**
08-13-2012 10:58 PM
My laptop model is HP 2000-2116TU.
Although i installed all the bluetooth drivers but it does not start searching any device.It does not show icon"Allow a device to connect".So tell me what i do ????
08-23-2012 07:18 PM
i have HP 2000-2120tu notebook pc. windows7 is OS (32 bit). Bluetooth driver installed. connection OK. But not access the mobile phone/cell. pls give me suggestion.
thanks a lot. lavanya sridhar
11-25-2012 02:19 AM
Hi, so im a new user to a hp envy and i was using my bluetooth to send songs and everything. the next day, my bluetooth stops showing up in options for 'send to'. Ever since then, i have been unable to use it. Help!! IM very desperate to get it working again....!! THANK YOU!
02-21-2013 09:09 AM
I see that you're having an issue with the Bluetooth no working on the notebook. I'm assuming the Bluetooth was working before?
If so, you could be having an issue with the Bluetooth driver.
Are you having an issue pairing a device, syncing a device or finding a Bluetooth device?
You can also follow this document for any issue you're having with the Bluetooth.
What exactly is the issue you're having with the Bluetooth?
I look forward to your response.
I really appreciate it!
I work for HP
07-05-2013 10:38 AM
Hi i formatted my windows nd downloaded the driver but couldn't install it. It says "turn on the bluetooth hardware while installing" I tried its not working. What should i do ?