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MrCottrellable
Posts: 10
Member Since: ‎01-11-2012
Message 1 of 13 (16,355 Views)
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bluetooth not working in windows 8

[ Edited ]

The intel wireless-n 1030 device to which bluetooth is attached tells me that bluetooth is enabled, however I cannot get any device or tool to recognize it in windows 8. I should also comment it is a dv6-6195ca laptop. 

 

The latest intel bluetooth drivers (only have released for win 7) version 2.2 have compatibility issues. Does a pre-release driver exist for win 8 that I can test out?

 

 

 

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lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 13 (16,335 Views)

Re: bluetooth not working in windows 8

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MrCottrellable
Posts: 10
Member Since: ‎01-11-2012
Message 3 of 13 (16,332 Views)

Re: bluetooth not working in windows 8

First thing I tried, the compatibility assistant throws a this program has compatibility issues intel PROSet/Wireless Bluetooth intel. 

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MKeezy
Posts: 11
Member Since: ‎04-13-2011
Message 4 of 13 (16,070 Views)

Re: bluetooth not working in windows 8

I got mine to work using the following steps:

 

[ Any Broadcom Bluetooth Software may prevented you from adding Bluetooth devices correctly.]

 

 

 

[You should now see the Bluetooth icon has been added to your system tray]

 

  • Right click the Bluetooth Icon, in your System Tray, on the right side of you toolbar.
  • Select Add Device

 

[You should now be able to pair and begin using your bluetooh device with further connection issues]

 

 

 

http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22022

 

 

 

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MrCottrellable
Posts: 10
Member Since: ‎01-11-2012
Message 5 of 13 (16,061 Views)

Re: bluetooth not working in windows 8

Hi MKeezy, 

 

I came across the intel update just the other day (good to hear it is alteast working for you). The driver installed fine however, bluetooth is showing as disabled and I cannot for the life of me to get to be enabled. It as if the power is turned off to the device.   

 

Rylan

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 6 of 13 (15,997 Views)

Re: bluetooth not working in windows 8

Check and see if the Bluetooth is enabled in the BIOS. 

 

HERE is a document showing you how to do so.


THX :smileyhappy:

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MrCottrellable
Posts: 10
Member Since: ‎01-11-2012
Message 7 of 13 (15,906 Views)

Re: bluetooth not working in windows 8

Hi Lions99, 

 

That was one of the first things I checked, unfortunitly the bios does not contain the functionality to turn on or off bluetooth. But it does tell me the Bluetooth FCC number because that info was missing from my life.

 

 Cheers

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MrCottrellable
Posts: 10
Member Since: ‎01-11-2012
Message 8 of 13 (15,902 Views)

Re: bluetooth not working in windows 8

Thanks everyone for there help, Intel updated the driver again and now my bluetooth is working.
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MKeezy
Posts: 11
Member Since: ‎04-13-2011
Message 9 of 13 (15,846 Views)

Re: bluetooth not working in windows 8

Are you using an intigrated bluetooth adapter or a usb type adapter? The solution I posted should work if you are using a usb type bluetooth adapter.

 

You would need to update your adapter's device driver and enable the device using the blurtooth button on your system or via its properties.

Honor Student
mian-junaid15
Posts: 2
Member Since: ‎08-16-2013
Message 10 of 13 (5,174 Views)

Re: bluetooth not working in windows 8

Well guy's I am also facing this problem don't know why windows 7 and windows 8 can't same compatible both are good but windows 8 are great I have to said whatever. I am searching on it hope will fine good enough . I check many updates many drivers but not fixed but overall windows 8 is great ..

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