12-28-2013 11:37 AM
when i upgraded windows 7 to windows 8 from then i am facing the bluetooth problem.i even uninstalled the motorolla bluetooth drivers and then installed windows 8 bluetooth drivers but unable to install.after all installation i get a message that "device has been ejected or removed please insert now" really getting helpless..........please solve...... its a major issue for me........help...help.........
12-28-2013 03:16 PM
Welcome to the HP Forum!
The connection manager does not work on Windows 8.
Use the following to help get pointed in the right direction:
Your computer's driver webpage contains the correct bluetooth driver: HP Pavilion g6-2016tx Notebook PC Drivers
Use the following to determine the Bluetooth device for your computer.
Find, open, and read the document named: Driver Hardware IDs of Bluetooth Device
To clear the device driver cache and make the system read the drivers from the Operating System:
Perform the Hard Reset . Boot the computer and log in
Know that you do have to have on the system the correct drivers already installed on the system when you perform the Hard Reset.
Click the Kudos Star!
It is a nice way to say “Thank You” for the help.
12-30-2013 12:34 PM
i m even not able to install the windows 8 bluetooth drivers on my pc.when i try the installation then error comes as device has been ejected or removed..........then what can i do??????
01-13-2014 12:37 PM
Hi arshpadda46. Dragon-Fur provided a link to a folder of documents. The document "Driver Hardware IDs of Bluetooth Device" will provide you with instructions on obtaining the hardware ID for the Bluetooth adapter. Were you able to complete this step?
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)