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Honor Student
cdogg
Posts: 2
Member Since: ‎11-02-2013
Message 1 of 3 (76 Views)

customer service?

Brought my hp used from a coworker. Been happy till aproblem arose. Then I find hp wont even chat w/ u once warranty is up. Way to stand behind your product & build customer loyalty! I'll Never buy hp again. Why would I?
Dean
Dragon-Fur
Posts: 7,738
Member Since: ‎04-14-2009
Message 2 of 3 (67 Views)

Re: customer service?

Hi,

 

The HP Forum is a peer-to-peer community, staffed by voluteers -- we are owners and users of HP computers, printers, and peripherals.  This is NOT a direct conduit to HP Technical Support.

 

If you would like a Forum Expert to take a look the the issue, you might provide the relevant information:

 

  • Your computer's  Product Number
  • The exact Operating System you are running, for example:  Windows 8 64bit
  • A description of the problem
  • Anything you have already tried to correct the problem on your own


Reference:  Ask Good Questions!

 

 

Kind Regards,
Dragon-Fur
Honor Student
cdogg
Posts: 2
Member Since: ‎11-02-2013
Message 3 of 3 (64 Views)

Re: customer service?

Yeh, got that. Xpressing opinion on product. If offended work for HP you'll never deal w/ people like me-customers!
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