Question
Reply
 
Honor Student
vikramadev
Posts: 2
Member Since: ‎09-26-2013
Message 1 of 4 (116 Views)

deletion of unwanted start page

http://en.v9.com/?utm_source=b&utm_medium=bnd&utm_campaign=eXQ&utm_content=sc&from=bnd&uid=HitachiXH...

page is opening automatically. i am unable to delete it, i think it is security threat. tell me how to delete it and why it added to my browser settings. thank you

Master's Graduate
Siby_M
Posts: 415
Member Since: ‎04-16-2012
Message 2 of 4 (99 Views)

Re: deletion of unwanted start page

Hi,

 

Search engines, malwares, adwares and other troublesome programs like these might get automatically added to your browser at times when you might have clicked on something accidentally while you were browsing on the internet. Since you are getting this page when you open up the browser, I assume that it might have got added as the Home Page on your browser.

 

May I know which browser are you using? Assuming it to be Internet Explorer, please follow the steps from the the following document to change the Home Page.

 

http://windows.microsoft.com/en-IN/internet-explorer/change-home-page#ie=ie-10

 

Please support me by clicking on the Kudos star and “Accept as Solution” if my advice helped. These are the best ways in which you can thank me.

I am an HP Employee. 

Honor Student
vikramadev
Posts: 2
Member Since: ‎09-26-2013
Message 3 of 4 (91 Views)

Re: deletion of unwanted start page

dear sir

thanks for your responce. but all the steps to change internet setting were done ended in no use. i am using both the chrome and explorer. that start page affected to both the pages and unable to delete by any internet settings/proxy settings. help me if any special technical procedures are there to delete it.

Master's Graduate
Siby_M
Posts: 415
Member Since: ‎04-16-2012
Message 4 of 4 (79 Views)

Re: deletion of unwanted start page

[ Edited ]

Hi Vikram,

 

I completely understand the situation now.

 

May I know since how many days have you been facing this issue? If it has been only a limited time we can go ahead and perform a Microsoft System Restore that will take your Computer back to a date before the issue occurred. 

 

Please select the document according to the Operating System on your Notebook.

 

 

Using Microsoft System Restore (Windows 7): http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01835735&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...

 

 

Using Microsoft System Restore (Windows 8): http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03327545&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...

 

Using Microsoft System Restore (Windows Vista): http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c00850095

 

 

 

I hope that helps.

 

Please support me by clicking on the Kudos star if you like my post and “Accept as Solution” if my advice answered or helped your situation. These are the best ways in which you can thank me.

I am an HP Employee. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation