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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-05-2014 05:30 AM

HP Recommended

 

HP Pavilion DV6, Windows 7 - 64 bit

 

Following the hardware id:

 

USB\VID_0A5C&PID_21E3&REV_0112
USB\VID_0A5C&PID_21E3

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2014 07:49 AM - edited ‎04-07-2014 07:50 AM

HP Recommended

You're very welcome.

 

If you ever have to install W7 again, install the AMD Chipset Driver and reboot. 

 

You want the 49.7 MB chipset file download.

 

That will install both the SMBus and USB 3 controllers.

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

This bluetooth software and driver file should work.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-118253-1&cc=us&dlc=en&lc=en...

View solution in original post

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3 REPLIES 3

‎04-05-2014 07:34 AM

HP Recommended

Hi:

 

I would need to know the full model number of your dv6 in order to provide the drivers for the smbus and usb 3 controllers.

 

For the bluetooth, go to your notebook's support and driver page, download and install the Broadcom Bluetooth Driver and Software file.

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‎04-07-2014 07:23 AM

HP Recommended

Dear Paul,

 

Thank you for your reply

 

I send the laptop to a store and fixed everything except the bluetooth (they couldnt find driver software for the "BCM20702A0")

 

Following the full model details:

 

HP Pavilion DV6 -6c01ee

Product: A7Q68EA#ABV 

 

Also I tried to search for the bluetooth as per your but I found only the driver for broadcom wireless LAN 

 

I appreciate if you can send me the link for the proper driver

 

Thanks a million

Was this reply helpful? Yes No

‎04-07-2014 07:49 AM - edited ‎04-07-2014 07:50 AM

HP Recommended

You're very welcome.

 

If you ever have to install W7 again, install the AMD Chipset Driver and reboot. 

 

You want the 49.7 MB chipset file download.

 

That will install both the SMBus and USB 3 controllers.

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

This bluetooth software and driver file should work.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-118253-1&cc=us&dlc=en&lc=en...

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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