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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-01-2010 12:22 PM - last edited on ‎07-01-2010 01:34 PM by

HP Recommended

hi

 

I have HP Palilion dv6338se and I am looking for ACPI\HPQ00 06 driver support for window 7 and Vista.

 

would you please help me out. My wireless bottom is amber and is not working. The only unknown device in device manager is ACPI\HPQ00 06 so I assume this is the problem. If you have any info , please share with me. thanks

 

FD 

 

[Subject was changed for more clear]

1 REPLY 1

‎07-01-2010 12:55 PM - last edited on ‎02-20-2017 03:23 PM by HP Administrator

HP Recommended

Hi,

@FD01 wrote:

I have HP Palilion dv6338se and I am looking for ACPI\HPQ00 06 driver support for window 7 and Vista.

 

This issue will solve HP Quick Launch Buttons.

@FD01 wrote:

My wireless bottom is amber and is not working. The only unknown device in device manager is ACPI\HPQ00 06 so I assume this is the problem. If you have any info , please share with me. thanks

 

Check is your wireless card detected in device manager. How to do it? Go to:

 

Control Panel -> Device Manager -> Network cards

 

is your wireless listed there? If it's not then this is problem with hardware.

Don't worry.

According to HP Limited Warranty Service Enhancement which You may find here your model (dv6338se with part number - RV009UA) is eligible for a free repair.

 

Please contact with HP and tell them about this situation. How to do it all informations here (just choose Your country).

 

Please don't upgrade to Windows 7 until this problem will be solved. HP may tell You then they will not solve your problem until Vista will be installed on it.

 

All drivers for Windows 7 and a lot of informations You will find in below guide:

Windows 7 Upgrade Guide for dv6000/dv9000 models

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