Question
Reply
 
Student
schade
Posts: 1
Member Since: ‎12-24-2011
Message 1 of 2 (122 Views)

failed hard disk 1 test. said to contact hp. now what. model cq62 notebook

[ Edited ]

model cq61 presario

system id 1444

product id vx491avd v120

warranty start date 08/06/2010

processor type amd v120

processor speed 2200mhz

memory size 2048mb ram

bios date 11/07/2010

bios revision f.17

serial nr cnf03153sj

keyboard controller revision 69.26

 

failed id 9amwsf-56s5t6-xd003f-60ax03

failed startup 9amwsf-56s5b4-xd003f-60sp03

 

HELP b4 system fails!!!

Provost
CherylG
Posts: 21,461
Member Since: ‎11-12-2008
Message 2 of 2 (81 Views)

Re: failed hard disk 1 test. said to contact hp. now what. model cq62 notebook

Hope you have burned your OS Recovery Disks? You hdd will have to be replaced and Windows reinstalled. If you are still within standard 1 yr warranty HP will send a new hdd.If not,you can purchase a retail SATA laptop hdd.


******Clicking the Thumbs-Up button is a way to give Kudo's -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation