12-21-2008 01:05 AM
my laptop constantly shuts down for no apparent reason, I have only had it for 21 days.
Additionally, when I do shut it off, it never shuts off completely.
12-22-2008 12:36 AM
12-22-2008 01:04 AM
12-25-2008 02:31 PM
you need to perform a hard drive self test on this computer.. because if the computer is shutting down frequently for no reason,, it can be a problem with the hard drive as well...
all the best
07-11-2011 04:30 AM
Overheating is considered as one of the major causes of shutdown problems in laptops.
When any laptop runs, it generates heat and if it does not cool down, it may result in random shutdowns.
Thus, to get rid of this issue with your HP laptop, you should keep it on a flat surface and allow the fans underneath to work.
The use of cooling pads for laptops is also recommended. This helps in removing the excess heat.
Get more information to fix HP Laptop keeps shutting down issue :
Hope this information helps you.
08-08-2011 10:35 PM
Sounds like it's overheating. Try cleaing the fan and using it on a flat surface instead of your lap.
Life is too serious to be taken seriously
01-17-2012 12:24 AM
Two important things that you should do to fix a laptop which keeps shutting down are:
1- Scanning computer to eliminate malwares, spywares and the viruses from your laptop.
2- Repairing and cleaning Windows registry.
These two tips are found to be very helpful to fix the laptop shutdown problem.
You can also get some help from this article http://ezinearticles.com/?Laptop-Keeps-Shutting-Do
Hope it works for you.
02-09-2012 01:54 PM
i am having the same problems. hp is telling me same stupid stuff all the time and nothing is working. hp laptops are crap. desktops are better. they need to make them better.
my screen goes black then all you see is blurred lights and then it shuts down a screen pops up sayiing all kinds of stuff bout reasons for shut down and then starts back up with a pop up saying unexppected shut down occured you will be notified when solution is found. <.< iv done the tests and all the updates and etc. this laptop is only a month old i shouldnt be having problems with it. <.< and the other thing is. nothing i mean nothing is supposibly compatible with it. the only other answer besides update bios n grapics, run test, and reset to factory settings. was my programs arnt compatible **bleep**.. i have reg programs on here and when i asked about the laptop they said the games i play are.
im not sorry for these comments bc hp you need to heave better customer service and better answers,
if i was you hun id go get a refund and a diff comp.
03-21-2012 09:24 PM
I am having a similar problem with my Hp laptop... it is an elitebook and it shuts down for no apparent reason. Most of the time when it shuts down, and pluged in, it isn't hot but if it is running on the battery only it gets really hot and shuts off twice as often; some shut downs due to the heat and some for no apparent reason.This is very frustrating.
At first I thought it was because the battery was done for so I purchased a replacement battery but the problem seems to only get worse as time passes.
I have no idea what to do or what is wrong with the laptop. I am in dire need of any advise or assistance I can get with this issue.
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)