05-19-2013 05:10 PM
i am unable to find download link for Sinplepass 2013 or lastest media.
please let me know latest media location.
my Laptop details:
Model : HP Pavilion dv6-6154tx
OS : Windows 8 - 64 Bit
05-19-2013 07:27 PM
I am not aware of HP Simplepass 2013 launch but there is the latest version of HP Simplepass 2011 Version:184.108.40.2062 released in April - 2013:
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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09-08-2013 08:49 AM
you are Hp employ, I want some information from you that my hp simplepass is not working.
please give me suggestion that how i get my simplepass back..
09-11-2013 06:38 AM
مرحب اعاني من مشكله في برنامج
لا استطيع ان اشغل الخاصيه بالباسورد اريد برنامج افضل
انا استخدم منتجات hp
الاصليه مع وندوز 8 الاصلي
ارجو ارسال برنامج افضل لانه البرنامج الي عندي عطبان
10-25-2013 02:38 PM
I understand that you are having an issue with the SimplePass software being deleted from your computer. I would like to be able to assist you with this, but first I would need to know what the model number of your computer is. I have included the document 'Guide to finding your product number'.
11-02-2013 11:16 PM
I have a HP ProBook 4530s.
I had given up on my biometric sensor when I migrated to Windows 8. I bought my computer a few weeks before the Windows 8 release and another few weeks later from the release, I bougth a Windows 8 Pro upgrade. First the installer aked to uninstall the Validity Sensor Software and I did. Later in Windows I installed it again. Following the wizard for the finger registration and then restart, I crashed with a terrible error being it that it "looped" triyng to login. I had to boot in Safe Mode, activate de Windows Installer service to uninstall it and login again.
Today I upgraded to 8.1 and hopping that there were options to use the biometric sensor again, I looked again and then I found that using the HP SimplePass software could work and looking for the latest version of this software, I found this thread. I will try it to see what happens.
I would like to have an official solution to this problem. It is a common bad practice from HP (and probably most of companies) that the support to a little percentage of the current customers is left behind because what HP wants is to find new customers and not to care for the current ones. It is a bad joke (if it were at least) that this model came within the time there were “beta” versions for the Windows 8 and now one of the very functions supposed to be useful for the “business”, do not work anymore.
11-03-2013 03:46 AM
Please let me know which version of simple pass you are using ?
If you try this,
please download this version of SimplePass.
Driver Version - 220.127.116.11
I think this will resolve your problem..
11-04-2013 09:04 AM
Thank you for your answer. I downloaded the version described in this thread being it 18.104.22.1682
After installing it, I could not figure out how to use it and I did not found where to register the fingers or anything. Without researching or looking more for it, I just uninstalled it and searched for another alternative.
Finally, I found another thread where they were pointing the problem with HP ProtectTools and Windows 8.1, the very problem I have. Reading through it, I found that the ProtectTools for the EliteBook 8570p is compatible with Windows 8.1 when there is not ProtectTools for the Windows 8 section of my ProBook 4530s.
Finally I downloaded the HP ProtectTools for the EliteBook latest drivers (22.214.171.1245 as of today Nov 4th, 2013) and at last, I have my biometric security enabled again.
It is a pain that HP having the software, does not update the sites for all the models it is compatible.
So for anyone having the same isues with a ProBook 4530s, mine is working fine now. It is probably true for all the models having a Validity Sensor.
12-18-2013 04:38 AM
hi I recently got my laptop from school and they installed the windows on it but it was corrupted so i went to an it techician and then he said we need to format the hard disk and re install windows 8.1 so i said ok but he said that it will erase all the hp drivers and i will have to install them again but i couldn't find anything but the HP client security and i loved the finger print scanner but now the driver is missing so can you please put a link to download the fingerprint reader driver along with some other links of drivers which came instaled in my HP ProBook 4540s
best regards and thanks you