hp 2000-2b09wm corrupted bios not booting (493 Views)
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Honor Student
BansheeHunter
Posts: 2
Registered: ‎09-08-2013
Message 1 of 4 (493 Views)

hp 2000-2b09wm corrupted bios not booting

Hello,

I have tried a few a of the suggestions from other forums.

restarting the system with the Win key and B pressed down.

removing the CMOS battery - doesn't work in my system.

removing CMOS battery and laptop battery and waiting 10 mins - get me to an error screen does not allow anything except a reboot. This only brings me back to blank screen with flashing cap locks 2 in series.

 

The Blank screen happened after I tried to flash the Bios and now I am stuck sitting on a HP laptop.

 

Teacher
Hasan_M
Posts: 64
Registered: ‎03-29-2012
Message 2 of 4 (477 Views)

Re: hp 2000-2b09wm corrupted bios not booting

Hi,

 

From what you said, I understand that the PC got issues after you try to flash the BIOS. The possibility is that the BIOS is corrupted and it might require a service from HP Service Center where they can rectify the BIOS issue. If the PC is still in warranty, please contact HP Support and arrange for a repair at the earliest.

 

 

I work for HP....
........................just trying to help where I can, but not speaking on behalf of HP.

Clicking Kudos! is a nice way to say "Thank You" if this helped you .... also mark "Accept It As A Solution" so that others get a benefit from it..
Honor Student
BansheeHunter
Posts: 2
Registered: ‎09-08-2013
Message 3 of 4 (461 Views)

Re: hp 2000-2b09wm corrupted bios not booting

Is that the best answer you can give, are you Tier 1 support?

this would probably be a Tier 2 support person, directing people back to HP is really helpful to many of us.

I think we  could have came up with that answer in a second. the ones that are trying to solve themselves to gain some knoldge would seek more information.

 

can't you seek help from someone higher than the position you have for a useful answer?

I get better help from Dell on issues than contact our company so we can deal with it  for you. and maybe charge you for it... Maybe....

Regents Professor
UniProg
Posts: 4,677
Registered: ‎12-15-2011
Message 4 of 4 (443 Views)

Re: hp 2000-2b09wm corrupted bios not booting

Hello BansheeHunter,

 

Please take a look at this document, which provides info regarding restoring your BIOS. Please let me know if this helps resolve your issue.


Good luck!

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