hp probook 4540s HD 7650 grafic, bluetooth controller, base system device (2337 Views)
Reply
Top Student
drobex011
Posts: 6
Registered: ‎08-03-2013
Message 1 of 19 (2,337 Views)

hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

I have a probook 4540s c4y90ea model.

I installed windows 7 ultimate OS, but some of the drivers are not installed.

I try on this site allmost everything but I can't install following drivers:

HD 7650 AMD grafic card

Base Systen device x2

Bluetooth Controller.

 

Please, can anyone help!

Associate Dean
Vidya
Posts: 6,011
Registered: ‎07-17-2009
Message 2 of 19 (2,326 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

Link to HD 7650 AMD grafic card

ftp://ftp.hp.com/pub/softpaq/sp57001-57500/sp57199.exe

 

Link to Base Systen device x2:

ftp://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

For any other drivers you need, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on White “Kudos” STAR to say thanks!***
Top Student
drobex011
Posts: 6
Registered: ‎08-03-2013
Message 3 of 19 (2,302 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

Thanks!

I do, like you told me, but bluetooth controller still doesn't work.

Plesae tell me which driver to instal for bluetooth controller.

 

Tahank you very much.

 

Associate Dean
Vidya
Posts: 6,011
Registered: ‎07-17-2009
Message 4 of 19 (2,299 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

Please provide the hardware id of the bluetooth so that i can suggest the driver. Please refer the steps give above to mentioned thread for getting the hardware id.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on White “Kudos” STAR to say thanks!***
Top Student
drobex011
Posts: 6
Registered: ‎08-03-2013
Message 5 of 19 (2,294 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

 Hardweare id of my comp is c4y90ea. I don't know the id number of bluetooth hardweare.

I just don't know where to find it.

Associate Dean
Vidya
Posts: 6,011
Registered: ‎07-17-2009
Message 6 of 19 (2,289 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

Your system might have a bluetooth device from one of the 4 suppliers. Try one after the other.

 

Broadcom: ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61617.exe
Ralink: ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59632.exe
Qualcomm: ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59151.exe
Intel: ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58693.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on White “Kudos” STAR to say thanks!***
Top Student
drobex011
Posts: 6
Registered: ‎08-03-2013
Message 7 of 19 (2,285 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

Problem SOLVED!

Thank's a lot.

Associate Dean
Vidya
Posts: 6,011
Registered: ‎07-17-2009
Message 8 of 19 (2,282 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

Good to hear that the problem is solved. Which of the listed bluetooth driver help you.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

***Click on STAR above “Kudos” to say thanks!***

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on White “Kudos” STAR to say thanks!***
Top Student
mahisanka
Posts: 7
Registered: ‎10-26-2013
Message 9 of 19 (1,908 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

i have same problem my probook 4540s running windows 8.1 64bit 

blue tooth controller not intalled 

i installed following driver 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

 

hardware ids

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

Top Student
drobex011
Posts: 6
Registered: ‎08-03-2013
Message 10 of 19 (1,891 Views)

Re: hp probook 4540s HD 7650 grafic, bluetooth controller, base system device

Thank you very much. My problem was solved.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation