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09-13-2012 09:14 PM
I own a Compaq Presario CQ57 and I was working on Microsoft Word 2010 last night and tonight when I tried to open my document, the system said that it could not open Word because it has not been installed and I need a product key
09-13-2012 09:27 PM
You may run Windows Restore and select a Restore point before the problem and please check this:
Hope this helps.
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09-13-2012 09:29 PM
Run a System Restore to an earlier date when Microsoft Word was working and check..
To Open System Restore---> Click the Start Button and then type System Restore in the Start Search Box--> Click System restore that appears at the top and follow the instruction to restore it to an earlier date
Although I am an HP employee, I am speaking for myself and not for HP.
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