Re: iTunes problem with pavilion dv5 1004nr (4849 Views)
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Honor Student
Josush
Posts: 2
Member Since: ‎06-23-2009
Message 1 of 4 (4,865 Views)

iTunes problem with pavilion dv5 1004nr

Hello, i have a hp pavilion dv5 1004 nr, AMD Turion X2 ultra 2.1ghz, 4gb ram, 250 gb hdd, vista home premium 64 bit

 

I have a problem, when i install itunes it runs OK for some weeks but later when i start up the computer it says apple mobility software has stopped working and it blocks all programs and internet, and i need to return it to the factory default.

 

can some help me how can i install the itunes without it will give me that problem?.....

 

Provost
Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 4 (4,852 Views)

Re: iTunes problem with pavilion dv5 1004nr

Hi,

Uninstall You graphic drivers and install the latest version from here. This may help but I'm not sure.

 

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  Microsoft MVP Windows Expert - Consumer
Honor Student
Josush
Posts: 2
Member Since: ‎06-23-2009
Message 3 of 4 (4,849 Views)

Re: iTunes problem with pavilion dv5 1004nr

OK I'll try it, and other thing you know how to connect the computer to the TV using a VGA to RCA-Svideo adapter, i think i need some driver to do that because it doesn't send any signal to the TV
Master's Graduate
melanchete
Posts: 672
Member Since: ‎03-28-2009
Message 4 of 4 (4,838 Views)

Re: iTunes problem with pavilion dv5 1004nr

Are you sure that your firewall isn't blocking it?  Have you looked through the windows event viewer.
Pavilion DV7-1285dx Notebook, Windows 7 64bit, Intel X2 P8600 2.40GHz, Nvidia GeForce 9600M, 6GB RAM, 2x 500GB HD(s)
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