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I recently purchased a HP ENVY 15t-j100 Select Edition CTO Notebook PC through a VAR and installed some programs. In the process, I unwittingly installed a couple of malware/adware programs. I'm trying to weed those out.

 

I found two applications inst5675.msi and inst5676.msi in the C:\Program Files\Hewlett-Packard\SimplePass folder and Powershell detected these as installed programs. These are published by Softex Inc.

 

Are inst5675.msi and inst5676.msi valid msi programs?

 

Thanks.

1 ACCEPTED SOLUTION

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Hi RT2014,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY 15t-j100 Notebook and wondering if inst5675.msi and inst5676.msi valid MSI program files. These are updates to the SimplePass software and are perfectly safe.


Hope this helps.


Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

1 REPLY 1
HP Recommended

Hi RT2014,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY 15t-j100 Notebook and wondering if inst5675.msi and inst5676.msi valid MSI program files. These are updates to the SimplePass software and are perfectly safe.


Hope this helps.


Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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