Question
Reply
 
Tutor
satish9780
Posts: 6
Member Since: ‎06-26-2014
Message 1 of 4 (138 Views)
Accepted Solution

my new laptop is not detecting the usb for os installation

[ Edited ]

i bought new hp 15D009TU laptop. I wanna install win7 in it. I have OS setup is in USB but my laptop is not detecting my

 

pendrive... plz solve this at the earliest...:womansad:

Provost
DavidPK
Posts: 33,735
Member Since: ‎09-24-2010
Message 2 of 4 (132 Views)

Re: my new laptop is not detecting the usb for os installation

Hi,

 

Shut down the notebook.  Tap away at the esc key as soon as you start the notebook to enter the Start-up Menu, then select f10 to enter the Bios Menu.   Use the arrow keys to select System Configuration, select Boot Options and hit enter.

 

You need to set Secure Boot to Disabled and Legacy Support to Enabled.

 

Then press f10, select to Save the changes and hit enter.

 

Next, you may get an on-screen prompt to enter a 4 digit number displayed on the screen - do so and hit enter.

 

You should now be able to boot from the flash drive via the boot options menu ( f9 ) at start-up.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Tutor
satish9780
Posts: 6
Member Since: ‎06-26-2014
Message 3 of 4 (110 Views)

Re: my new laptop is not detecting the usb for os installation

Thanx for the replay....

 

however i install OS in laptop but still USB in not detecting in my OS... There is no such drivers for USB in the drivers page..

 

can you tell me the problem...!!!

 

Provost
DavidPK
Posts: 33,735
Member Since: ‎09-24-2010
Message 4 of 4 (106 Views)

Re: my new laptop is not detecting the usb for os installation

Hi,

 

Install the Chipset driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66210.exe

 

Reboot the notebook, then install the usb 3.0 driver below.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66211.exe

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation