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‎10-14-2015 08:47 AM

HP Recommended
Product: hp envy ts m7 E0K83UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

My account still shows my old product as registered. How do I change to show my current products?

 

Suzi53
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2015 11:02 AM

HP Recommended

Hi @SueLittle ,

 

I checked with the forum administrators and they said there are no registered products in the forums, but if you want to check or modify the products you have registered with HP you can go here: https://register.hp.com/americas/flowPage/login/index.do?execution=e1s1&cc=US&lang=en

I am an HP employee.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.

View solution in original post

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6 REPLIES 6

‎10-14-2015 09:01 AM

HP Recommended

Hi @SueLittle,

 

I'd like to try to help but I need more information. What kind of account are you having trouble with?

I am an HP employee.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
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‎10-14-2015 09:37 AM

HP Recommended

My Forum Account

Suzi53
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‎10-14-2015 09:43 AM

HP Recommended

When you post a new message you should be able to fill out your product information in the "Post Message" form -- if your old information is automatically filled out there, you can delete it and input your new information.

 

If you're trying to change the signature that appears at the bottom of all your posts, click your username, click My Account (on the right side of the screen), then click Personal Information in the Personal Profile tab and edit the text in the Signature box.

I am an HP employee.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
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‎10-14-2015 10:23 AM

HP Recommended

I have been doing as you suggested. However, is there a way I can find my registered products? Is there a way I can correct  my registed product in the Forum Account?

Suzi53
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‎10-14-2015 11:02 AM

HP Recommended

Hi @SueLittle ,

 

I checked with the forum administrators and they said there are no registered products in the forums, but if you want to check or modify the products you have registered with HP you can go here: https://register.hp.com/americas/flowPage/login/index.do?execution=e1s1&cc=US&lang=en

I am an HP employee.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
Was this reply helpful? Yes No

‎11-25-2016 07:39 PM

HP Recommended

The link seems to only allow me to register a product.  How do I find out the products I have already registered?

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