Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎06-26-2012
Message 1 of 5 (3,567 Views)

problem: HP Tools Drive E running out of space on new hp dv6

Hallo

I have a new (one month old) hp pavillon dv6 which suddenly being slow and show message saying that drive E:/HPTool is nearly full. the only thing I can find in HPTool that fills a lot is a file called rootfs, it fill 2,19 GB.

The E: patision says that 4.248.592.384 byte / 3,95 GB is used and that there are 3.383.296 byte / 3,22 MB free.

 

What do i do ? can I erase the file named "rootfs" ?

 

The path to "rootfs" are:   HPTOOLS(ESmiley Happy>Hewleth-Packard>Quickweb>rootfs

 

I need a simple answer because I´m not a computer expertSmiley Indifferent

 

Kind regards

Soren

Reply
0
Provost
Posts: 42,832
Member Since: ‎01-29-2009
Message 2 of 5 (3,563 Views)

Re: problem: HP Tools Drive E running out of space on new hp dv6

Hi,

 

Please use this to fix:

 

  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01508532&cc=us&dlc=en&lc=en

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Provost
Posts: 34,912
Member Since: ‎01-07-2009
Message 3 of 5 (3,563 Views)

Re: problem: HP Tools Drive E running out of space on new hp dv6

[ Edited ]

@Banhien: He is far more likely to have Windows 7 installed as an OS, not Vista. His is a new notebook.

 

Do not make any changes to the partitioning scheme unless you don't mind losing the ability to use System Recovery  from the F11 key.

 

The following images are to serve as an example for you.

 

Open the control Panel-->click on System and the in the System windows click on system protection. In System properties select the HP_Tools E: partition as I selected the Data D: partition and select the turn off protection option in the system protection window and then select apply and OK. Your notebook's HP_Tools ESmiley Tongueartition will now no longer fill up.

 

system protection.PNG

 

system protection1.PNG

****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily when they search online ****

2015 Microsoft MVP - Windows Experience

Honor Student
Posts: 2
Member Since: ‎06-26-2012
Message 4 of 5 (3,557 Views)

Re: problem: HP Tools Drive E running out of space on new hp dv6

When I go into system protection I only see local disk C and recovery D, the E drive HPTOOLS are not shown in the listing ?????

Provost
Posts: 34,912
Member Since: ‎01-07-2009
Message 5 of 5 (3,548 Views)

Re: problem: HP Tools Drive E running out of space on new hp dv6


SorenBeck wrote:

When I go into system protection I only see local disk C and recovery D, the E drive HPTOOLS are not shown in the listing ?????


The issue you are facing  was resolved for another member  by HP Expert Member MumboDog in this thread. It will be well worth your time to read the thread completely.

****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily when they search online ****

2015 Microsoft MVP - Windows Experience

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation