04-02-2012 02:00 AM
You have a couple of options as I see it please try these steps given below might resolve your issue.
1) Disconnect power & Battery from the unit hold the power button for 30 seconds then try to if it works fine.
2) Once unit is powered on keep tapping F10 Key this will take you Bios page go to diagnostics check if the Hard drive is detected. If Yes please run the Test and see the Status.
3) If Hard drive is not getting detected then please reseat the Hard drive off the unit by removing the back panel of the unit and check in Bios again if Hard drive is detected and working correctly.
If unit is still not detecting the Hard drive this case you need to repalce the Hard drive
If your notebook is still under warranty, contact HP and arrange to have the drive replaced.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)