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borrie57
Posts: 5
Member Since: ‎05-30-2014
Message 1 of 2 (178 Views)

recovery kit

ok i got the recovery kit installed it but wanted it completly clean of all my files so i completely erased the whole pc again so i figured just re-install with the recovery kit i got again only this time i get nothing once yu use the recovery kit once can yu use it again or not?

HP Support Agent
Mrstenter
Posts: 5,468
Member Since: ‎09-02-2013
Message 2 of 2 (78 Views)

Re: recovery kit

Hi Borrie57,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your concerns with a recovery kit. I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Where did you purchase the recovery kit from?


Please let me know.

Thanks.

 

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Mrs.Tenter
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