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nagarjunanag
Posts: 1
Member Since: ‎04-01-2014
Message 1 of 2 (127 Views)

simple pass

hi,i am using pavilion g6 notebook pc [Product number: A3V67PA#ACJ].i am using win7.i am keep getting "simple pass 2011 is crashed" when i open my browser(google chrome).how to fix this probleme?

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Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 2 of 2 (74 Views)

Re: simple pass

Hi nagarjunanag,

 

Welcome to the HP Forums! :smileyhappy:  I understand that you are getting an error message for Simple Pass when connecting to the internet. I will try my best to help you resolve this issue.

 

I suggest Using Recovery Manager to Restore Software and Drivers (Windows 7) and uninstall and reinstall Simple Pass on your computer. I would then update to Simple Pass 2012.

 

I hope this helps, please let me know how it goes.

 

Thank you,

I worked on behalf of HP.
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