01-24-2014 11:49 PM
when i open my hp support assistant under my computer when i click user guides an error appears “HP documentation: Not installed. Please download and install from http://www.hp.com/support” and after that i saved guides for my laptop in the desktop in a folder, but still the problem exists
what should i do?
i am having Hp pavilion 15-e016tu notebook pc
runing windows 8 pro x64
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01-25-2014 02:24 AM
I think you have to install it, which version of your HPSA ? I can't see User Guide in mine:
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01-28-2014 05:13 PM
I installed the HP Support assitant today, the guides are under "my computer" have the same problem as original poster. downloaded the guides but get an error msg when I try and access thru the assistant?
02-02-2014 01:49 AM
i accidentaly clicked the solved button but its not solved!!!!!
the version is the latest version, i have the documentation installed in local disk D, is there any specific location for it to be installed?