09-19-2012 03:54 PM
Hey. Could you post a little more information about your setup? Here is a quick list that should allow us to troubleshoot the issue.
What computer are you using?
What operating system your using?
Are you receiving any error messages?
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)