Question
Reply
 
Student
cbwelch21
Posts: 1
Member Since: ‎08-16-2012
Message 1 of 4 (1,377 Views)

what does boot device not found mean?

Hp Inrel Premium with Windows 7. The product key is 2V8G7-GMM7F-6VRJP-74JFQ-H34JC-X16-96072. It says Boot Device Not Found and Please install and operating system on your Hard Disk. Hard Disk (3F0) F2 System Diagnostics. What does this mean? How do I fix it? Please Help?

 

Thanks!

Provost
banhien
Posts: 32,420
Member Since: ‎01-29-2009
Message 2 of 4 (1,372 Views)

Re: what does boot device not found mean?

Hi,

 

The failure 3F0 means your Hard Drive has Failed & needs to be replaced.  If your notebook is still under warranty, contact HP and arrange to have the drive replaced.

 

Please do a HDD self test first:

 

1. Restart the computer.
2. Keep tapping the F10 key when the HP logo appears. This will take you to Bios Setup Utility.
3. Select the Diagnostic tab.
4. Select the "hard drive self test" option and press enter to perform the test.
Note: This test takes arond 40 minutes or more.

Pass - The hard drive is not damaged.
Fail - the hard drive is damaged and may need to be replaced.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Student
Mari9
Posts: 1
Member Since: ‎01-07-2014
Message 3 of 4 (420 Views)

Re: what does boot device not found mean?

What if instead of saying that the hardadrive failed the test, it says: SMART Check: Not Installed as well as Long DST: Not Installed

Master's Graduate
Dan_Asee
Posts: 384
Member Since: ‎12-28-2013
Message 4 of 4 (404 Views)

Re: what does boot device not found mean?

Please check whether the legacy support is disbled to do that Press F10 and go to BIOS under the system configuration select boot options legacy support option is there

Dan Asee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation