• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Now that I have Acronis disk images, I've been experimenting with drivers - and I've found that the Windows 10 Chipset-INF drivers actually install perfectly on Win8.1, while the official Widows 8.1 INF driver installs with an error. 

It looks like HP have put the wrong driver online ??

Is there a way to contact HP and tell them ?  It doesn'k look like HP offer any kind of email contact ?  I tried the on line chat, but gave up after waiting for half an hour.

Going to do the Win10 upgrade and clean install this weekend.

 

HP Recommended

Interesting...

 

You can try getting in touch with HP by filling out the web based e-mail form at the link below...

 

They will probably route your information to the applicable department.

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.