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04-04-2012 01:43 AM
I have an 8460P that I want to return to factory settings but it doesn't appear to have a recovery partition and I can't find any sign of recovery manager. I do however have the original recovery disks (a HP Windows disk and an application and drivers disk).
I've booted from the Windows disk but it starts reinstalling Windows and all the documentation I've seen leads me to believe that it should load up Recovery Manager. Is this right or do I go through the process of reinstalling Windows first?
Finally, I can't find any mention of recovery manager on the applications disk, is it installed from somewhere else?
Ideally, I want a fresh factory install with a recovery partition and recovery manager installed.
Can anyone give me any points?
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04-04-2012 03:37 PM
Did it ever have a recovery partition?
Many of the business grade notebooks from HP do not have a recovery partition or recovery manager, only the discs to use.
See this page for your recovery procedure
04-05-2012 12:57 AM
Many thanks for the reply. It makes sense that it may never have come with recovery partition or manager because I can't find any trace of it anywhere!
I had read the information in the link you provided; specifically the section "Restore the PC to its original condition with the recovery discs". However, the text gives the impression that I should expect to see recovery manager when I use the discs. I suppose this would be true if I used user created recovery discs - the factory discs that I have just reinstall windows (in a typical MS environment - no hint of HP until I use the applications disc).
Thank you for confirmation that there is nothing strange about not having recovery manager. All sorted.