ACPI/HPQ0004 driver for HP DV6-1125ee

[Harleydats]

I did a clean install of Windows 7 on my HP Pavilion DV6-1125ee. (PN: NM626EA) All the other drivers are working but when I checked in Device manager, I see an unknown device with ACPI/HPQ0004. I tried researching and got a lot of different answers and different files to download. Can you help me choose the best fix for this? Many of the results say that it's 3D Driveguard but I don't see any details regarding 3D Driveguard in the device manager. Please help me locate the right drivers for Windows 7 32bit and 64bit. Thanks

[CherylG]

HP ProtectSmart Hard Drive Protection, on your drivers page HERE

[Harleydats]

Thank you. Didn't notice that in the middle of the MediaSmart softwares. Will try it. Thanks again.

[CherylG]

You're welcome.

[Pedriva]

I have the same problem. I did a clean install of Windows 7 on my HP Pavilion DV6-2137el. All the other drivers are working but when I checked in Device manager, I see an unknown device with ACPI/HPQ0004. I tried researching and got a lot of different answers and different files to download. Can you help me choose the best fix for this? Please help me locate the right drivers for Windows 7 64bit. Thanks

[Daniel_Potyrala]

@Pedriva

Hi,

Download and install:

HP ProtectSmart Hard Drive Protection here (ver 4.0.4.1 for 32/64 bit Windows 7)

[Am58]

Thanks, it worked perfectly for me:

Had the same problem with my DV2-1133AX. Did a clean install of Windows 7, 64 bit., got all the drivers working but, when I checked in Device manager, there was an unknown device with ACPI/HPQ0004. Followed your instructions,- problem no more (i.e. no unknown device in device manager).

[Miky_G]

Same problem with DV6 2810EY. Thanks.

[Daniel_Potyrala]

@Miky_G

Hi,

Download and install:

HP ProtectSmart Hard Drive Protection here (ver 4.0.5.1 for 32/64 bit Windows 7)

[TitanTsai]

I just reinstall my system at Win7 X64. I already install all driver I can get from Hp web site. But it have tha same problem.