HP Support Forums
Join in the conversation.
03-23-2010 07:05 AM - edited 03-23-2010 07:06 AM
I recently ran into problems with my HP Pavillion 9700 laptop which meant I couldn't boot. I decided to restore the O/S and start again. Not a big deal. Only had a few files I needed to keep.
Before I wiped everything out and started again I somehow managed to get the machine to boot to a command prompt on the recovery partition which it assigned the drive letter X: to. From there I could access both the recovery partition and the c: drive so I copied the files I wanted to a folder I created on the recovery partition ( x: ) with the intention of recovering them later once the machine was restored. (Using the copy to USB drive option I found somewhere didn't work because it wouldn't recognize any of the USB devices I plugged into it.)
Now that the O/S is restored and everything's working again I want to get the files back off of the recovery partition. Problem is I can't remember how I got to the point where I was booted to a command prompt on the recovery partition.
Can someone tell me how I can get the files I copied back off the recovery partition.
03-23-2010 07:25 AM
Start the PC. Tap F8 key as soon as you see the HP logo at startup (normally first screen). This will take you to Advanced boot menu options. You will notice options like "repair your computer", "safe mode" etc listed.
Select Repair your Computer option (First one) using keyboard and hit enter. This will take the PC to GUI where you would be asked to select country (US), your user account and type password if any....
You will then notice abt 5 to 7 options namely, Startup repair, complete PC restore, system restore, recovery manager, Hardware Diagnostic Tool, Command Prompt. Choose Command prompt here to view that screen that you saw earlier (X:\)...
03-23-2010 07:48 AM
I think that might be the right spot but the files I copied are no longer there. I guess it's possible that that X: drive is a temporary place created for the purposes of that particular boot instance. In which case I think I may have lost the files.
08-27-2010 07:26 AM
I'm in a similar situation to me and my hp g70-111em (you can read my last post) i manged to get through to reinstalling vista and doing a backup to the hp recovery drive all through the esc key and the top f key's which is trick as it originally started with a boot manager problem.. i just want to access the drive on the laptop and check it also to see whats in it..
the worst it came to at my end was having to take the battery out because i could't switch it off . .
but now its running fine... all be it not with any of my fine tuning in site
all the best of luck with your laptop.
I'M A HP G70-111EM LAPTOP USER . . . . . . . .
We look and try to solve technical problems online so what's your's ?