Blu-ray not playing sertain films

[Serpentbane]

I have usually experienced little problems with BD-playback, untill now. Resently some movies refuse to play, and atleast one shows an warning.

Your Blu-ray player requires an update in order to play this disk.

The manufacturer of your Blu-ray Player recommends thst you go to the website below........

http:\\cyberlink.com\BDUpdate

Problem is, HP-Mediasmart is no longer supported, and accordingto the websiteI need to buy a new version of cyberlink becasuse mediasmart is no longer supported.

First of I must say when I buy rater expensive media notebooks like this, with Blu-ray as one of the key selling points, then I expect it to support all Blu-ray movie disks, no matter what stupid ideas hollywood comes up with.

But I'm not sure if this would work eiter. Because I tried downloading free software that according to the developer should be able to play the latest BD-disk on the market, and they fail too.

Is this really a software problem, or is this a firmware problem?

Sugestions?

Apart from some BD-movies, all disks usually plays fine.

[banhien]

Hi,

Two things may happen (a) Region code and (b) You need to be on internet to be able to play some BD's. Please do not ask me why but could be something to do with copy protection. Please check your discs. AnyDVD may help.

Regards.

[HaggisCat · Accepted solution]

@ Serpentbane

 ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54746.exe

 Save this file of Power DVD10 to the desk top and install it from there, not from a temporary folder. This version is free for HP owners.

 After it installs restart your computer and load the disk by using the eject button on the DVD drawer.

 Let the Blu-ray load automatically with out opening Power DVD10, give it a bit of time.

 If it will not play, please let me know what Anti Virus software you are running, what your operating system is and what the model number is of your machine.

 If it's a region "B" or "C" as Banhien suggested then you will have to change the region code, but you can only change it 5 times. Any DVD from SlySoft can remove the region code, but it's not free.

 For now leave Media Smart DVD where it is, Power DVD10 and MS DVD can exist together.

 What is the name of the movie that won't play, I can see if I have it my collection and try and play it on my machine ?

[Serpentbane]

Hi.

It's region B, but I'm living in Norway so that shold work out just fine ;p

Jokes aside. Installing Power DVD10 solved the problem, atleast for the movie I tested with that gave me the error saying MS-DVD was outdated. I'll try the others shortly, they just refused to load, no errors.

But the error described in my initial post seams to be solved, kurdos given...

Thanx.

Best regards, and happy new year.

Kjetil

[HaggisCat]

I am glad it worked out _ so far, and the nice thing about Power DVD10 is you can now go Cyberlink and update the software from there.

 http://www.cyberlink.com/downloads/support/powerdvd/patches_en_CA.html

  They also provide a little clean up utility for the product as well.

 http://forum.cyberlink.com/forum/posts/list/8449.page

 Second message from Cyberlink-Michael.

  Note that the clean up utility is only used for installing and uninstalling problems.

 As for the update(s) only use them if you are experiencing problems, don't update it just because there is an update.