This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Blue color message while starting the Laptop (666 Views)
Reply
Honor Student
BhanuMurty
Posts: 2
Registered: ‎09-09-2009
Message 1 of 3 (667 Views)

Blue color message while starting the Laptop

I bought HP pavillion dv6000 laptop with vista operating system in 2007. After 6 months I chaged to XP operating system. Now while starting my laptop, after sometime one blue color message is coming and immediately going to shutdown. Is problem in OS? If problem is in OS, Can I reload the XP?

Please use plain text.
PhD Student
Adamtech
Posts: 1,230
Registered: ‎08-19-2009
Message 2 of 3 (666 Views)

Re: Blue color message while starting the Laptop

Can you post the STOP code and P/N for your unit?

*Remember to mark your questions solved and click the "Kudos" star to show your thanks!

Please use plain text.
Honor Student
BhanuMurty
Posts: 2
Registered: ‎09-09-2009
Message 3 of 3 (633 Views)

Re: Blue color message while starting the Laptop

Hi,

P/N is GH122EA#ABV

S/N is CNF720168F

 

Thank you

Please use plain text.