This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: CD Rom no longer listed in Device Manager. (116 Views)
Reply
Tutor
PipGirl3000
Posts: 21
Registered: ‎07-22-2011
Message 1 of 2 (184 Views)
Accepted Solution

CD Rom no longer listed in Device Manager.

As I was installing a game my CD Rom stopped working. It's no longer listed in My Computer or Device Manager.

 

Computer: HP Pavilion DV9700

OS: Vista 64bit

 

Please use plain text.
Provost
Big_Dave
Posts: 17,064
Registered: ‎07-17-2009
Message 2 of 2 (116 Views)

Re: CD Rom no longer listed in Device Manager.

[ Edited ]

Hi,

 

Are you using an internal or external CD drive?

 

Try going back to the most recent Windows restore point when the CD drive was last working correctly.

 

If the above doesn't work then try the Microsoft Fix It Center.

 

Do you see any yellow exclamation points, yellow question marks or red Xs in Device Manager?

Please use plain text.