This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Can not get on internet (171 Views)
Reply
Student
rcwint1
Posts: 1
Registered: ‎12-15-2010
Message 1 of 2 (171 Views)

Can not get on internet

can not get onto internet explorer.  Message is internet has stopped working.  Is checking for a solution.  Then another comes up saying a problem caused the program to stop working correctly.  Windows will close the program and notfy you if a solution is available.

 

 

 

Please use plain text.
Provost
DavidPK
Posts: 23,829
Registered: ‎09-24-2010
Message 2 of 2 (166 Views)

Re: Can not get on internet

Hi,

 

Download and save the installer for Firefox on the link below.  Transfer the file on to the Desktop of the PC that is havind problems with Internet Explorer, then double click the file to start the installation.  Once complete, see if you can now atleast access the internet.

 

http://www.mozilla.com/en-US/

 

Hope this helps.

 

Best wishes,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

Please use plain text.