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04-19-2012 01:47 AM
Ok, I have been on this thing for the last 8 hours trying to install the wireless lan driver. I have downloaded every single driver from HP's website and every time I try to install the downloaded file, It opens, then closes without installing. I can't say I'm surprised as I have always had issues with HP drivers but this one is by far the worst. The bluetooth driver is also doing the same thing and am missing sm bus driver along with usb that is not listed on the site. I have been to ralink's website with no success. I have a fresh install of windows 7 ultimate with all windows updates installed. Any help would be greatly appreciated.
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04-19-2012 02:49 AM
1. Please write your notebook product number (p/n) and country of purchase.
2. Go to:
Control Panel -> Device Manager
Right click each device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab and paste here Hardware Ids . This way we will know what kind of driver you need.
Below you've got example how to do it:
04-19-2012 09:07 AM
Thank you for the reply. The laptop serial number is 2CE2110RM2 and the product number is: a6y56ua. I will post the following hardware id's for the drivers i am missing.
Hope that helps.
04-19-2012 09:54 AM - edited 04-19-2012 09:55 AM
Download and install:
- AMD graphic driver from here.
- Realtek Wlan driver from here
- Validity fingerrint sensor driver from here
- AMD USB 3.0 driver from here
If you will be asked to restart system after installing any driver then please do it before you will install other.
04-19-2012 10:02 AM
Which browser are you using while trying to download this files?
04-19-2012 03:57 PM