Clarification on instructions for Cyberlink sp44645 utility

[lunchbeast]

Can somebody clarify the instructions for creating and using the sp44645 utility that's recommended for resolving issues with HP recovery discs after installation of a new hard drive?

Sorry if this is a stupid question, but I'm not sure how to respond to the Yes-No-Cancel prompt when the drive is being created.  When I responded Yes, my machine appeared to start to reboot, as though it was going to run the utility on (YIKES ! !) my machine.  I powered down immediately, removed the disc, and powered back up.  I then tried running that disc in the machine I'm trying to recover, but I got I/O errors from the DVD drive.

I next tried creating the disc again, but this time I responded No to the prompt, at which point my machine ejected the disc.  I popped it back in, opened it in Explorer, and confirmed that there were files present.  However, I got the same I/O errors on the DVD drive when I tired to boot up with this disc in the target machine.

I'm sure there's nothing wrong with the target machine's DVD drive - I successfully used it to boot up a Linux recover disc just to check things out, and I also used it to boot up and run a disk eraser utility to clear the hard drive of any potential remnants from previous attempts.

Consequently, I'm thinking I'm not doing something right when creating the sp44645 disc.  Sooooooooo, can somebody clarify those steps for me?

Thanks,

lunchbeast

[Vidya]

The Cyberlink sp44645 utility is for consumer desktops but not notebooks to my knowledge.

For performing Recovery on a notebook with Recovery disks, please refer the following weblink:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&dlc=en&cc=us#RestoreWithDiscs

[lunchbeast]

Ummm, Viddy, the whole reason I was going through all the crap with the Cyberlink program in the first place is because the standard recovery procedure isn't working.  I had to replace the hard drive, and my understanding was that Cyberlink's program was the workaround for the scenario where hardware replacement prevented the HP recovery discs from working.

Since, according to you, that only applies to desktops, what do we do for laptops?

lunchbeast

[lunchbeast]

Anybody else?   Viddy appears to have gone MIA.

[level0]

El problema es que en hp son un poco cara duras. Para empezar toda la version hp pavillion dv6 tiene un tremendo fallo de fabrica. El chip no esta pegado al disipador con lo que los calentones son tremendo incluso llega a quemar la mano si lo sostienes.

Por otro lado te haces tus discos de recuperacion que sirven para eso para un disco duro de cero dejarlo como esta de fabrica, y cual es la sorpresa no funcionan. Ellos dicen que no sabes hacerlos mas o menos y que hay un error al grabar. Como no te queda otra ya que no te dejan instalar otro sistema op que el que les sale a ellos de las narices, tienes que gastarte 38€ que es una pasta para comprar unos discos originales que !!!SORPRESA!!!! TAMPOCO FUNCIONAN. Esto se llama etafar al cliente.

Me he comprado otro portatil un ASUS y en la vida volvere a consumir ni un solo producto de HP porque no solo no me han dado soporte ni siquiera para explicarmen cual era el codigo de error que me daba el pc, me querian cobran aun mas por ello.

Me siento estafado.

La utilidad a la que haces mencion preinstala el boot que tenia que instalar tnato los discos creados por el usuario como los que venden ellos, se ejecuta el . exe y luego tienes dos op crear un iso o crear un cd... crea un cd y luego arranca el portatil como si fueras a formatear con el ciberlink metido.

Cuando instale el boot reiniciara y tienes que instalar los discos de recuperacion FALLIDOS Y DEFECTUOSOS que te venden .