This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Continues Beep and blue screen (1692 Views)
Reply
Tutor
minita8
Posts: 11
Registered: ‎12-18-2010
Message 1 of 19 (1,772 Views)

Continues Beep and blue screen

hello,

Before few weeks i have some problems with my laptop.. i took it to techician and replace my hard disk and windows again.

Yesterday, while i was working on, suddenly  start making a noice like beeps very light volume, then start same noise louder and after this all has freezed! i power off the laptop!

When i started it again wouldnt load windows and that noise beep was playing. I managed to open it in safe mode, i make system restore and repair.

Now my laptop opens normally, but after an hour of working starts making that noice, a Blue screen comes up and then closes!

Can anyone help me find the problem?

 

thank u

Please use plain text.
Provost
erico
Posts: 18,663
Registered: ‎01-07-2009
Message 2 of 19 (1,746 Views)

Re: Continues Beep and blue screen

Can you provide the error message that the blue screen might have?

 

Best regards,

erico



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Tutor
minita8
Posts: 11
Registered: ‎12-18-2010
Message 3 of 19 (1,730 Views)

Re: Continues Beep and blue screen

i cant remember much, cause showed up for a short time, but says something like" windows shut down to prevent damage to your computer...etc".... sorry i dont remember much

Please use plain text.
Provost
erico
Posts: 18,663
Registered: ‎01-07-2009
Message 4 of 19 (1,715 Views)

Re: Continues Beep and blue screen

Hi minita8,

 


minita8 wrote:

i cant remember much, cause showed up for a short time, but says something like" windows shut down to prevent damage to your computer...etc".... sorry i dont remember much


 

I suggest that you download and run the Who Crashed utility in analyze mode. That is a safe and free utility that uses Windows own mini memory dump to help analyze reasons for operating system crashes.

 

Best regards,

erico



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Tutor
minita8
Posts: 11
Registered: ‎12-18-2010
Message 5 of 19 (1,703 Views)

Re: Continues Beep and blue screen

i did this test and the results are:

 

"On Thu 23/12/2010 11:26:20 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\122410-27596-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0xDD193)
Bugcheck code: 0x7A (0xFFFFFFFFC04587F0, 0xFFFFFFFFC000000E, 0xFFFFFFFF854BD860, 0xFFFFFFFF8B0FE193)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\drivers\ntfs.sys............"

and

"On Thu 23/12/2010 11:26:20 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x15E0B)
Bugcheck code: 0x7A (0xFFFFFFFFC04587F0, 0xFFFFFFFFC000000E, 0xFFFFFFFF854BD860, 0xFFFFFFFF8B0FE193)
Error: KERNEL_DATA_INPAGE_ERROR"

this an old date, my laptop crashed last night :/

thanks for your help

 

Please use plain text.
Provost
erico
Posts: 18,663
Registered: ‎01-07-2009
Message 6 of 19 (1,697 Views)

Re: Continues Beep and blue screen

Hi,

 


minita8 wrote:

i did this test and the results are:

 

"On Thu 23/12/2010 11:26:20 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\122410-27596-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0xDD193)
Bugcheck code: 0x7A (0xFFFFFFFFC04587F0, 0xFFFFFFFFC000000E, 0xFFFFFFFF854BD860, 0xFFFFFFFF8B0FE193)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\drivers\ntfs.sys............"

and

"On Thu 23/12/2010 11:26:20 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x15E0B)
Bugcheck code: 0x7A (0xFFFFFFFFC04587F0, 0xFFFFFFFFC000000E, 0xFFFFFFFF854BD860, 0xFFFFFFFF8B0FE193)
Error: KERNEL_DATA_INPAGE_ERROR"

this an old date, my laptop crashed last night :/

thanks for your help

 


 

That is not a WhoCrashed analysis. Please run the test with a current analysis using WhoCrashed v3.01

 

Best regards,
erico



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Tutor
minita8
Posts: 11
Registered: ‎12-18-2010
Message 7 of 19 (1,692 Views)

Re: Continues Beep and blue screen

 

 

That is not a WhoCrashed analysis. Please run the test with a current analysis using WhoCrashed v3.01

 

Best regards,
erico


i download whocrashed, and click analyze and gave me the results above.. i cant find another way to run the analysis :/

 

Please use plain text.
Intern
Biocycle
Posts: 29
Registered: ‎11-02-2010
Message 8 of 19 (1,688 Views)

Re: Continues Beep and blue screen

Hi minita8, plz answer the next questions...

 

1. Have u tried to open Windows in Safe Mode?

2. Do you make a change on the computer before problem shows? 4 example, a new soft instalation or a hardware replace.

3. Does your laptop have the OEM (factory) operating system yet?

4. What dou u tried to fix the problem ? On this way we´ll dont repeat steps and u can run faster to fix the problem....

[[[Tech Support]]]


***Click on Kudos if my suggest helps you***
Please use plain text.
Tutor
minita8
Posts: 11
Registered: ‎12-18-2010
Message 9 of 19 (1,685 Views)

Re: Continues Beep and blue screen

Hello!!


Biocycle wrote:

Hi minita8, plz answer the next questions...

 

1. Have u tried to open Windows in Safe Mode?

2. Do you make a change on the computer before problem shows? 4 example, a new soft instalation or a hardware replace.

3. Does your laptop have the OEM (factory) operating system yet?

4. What dou u tried to fix the problem ? On this way we´ll dont repeat steps and u can run faster to fix the problem....


1. yes i have opened my windows in safe mode

2,3. before 2-3 weeks i have problem with windows, and a technicial replace my hard disk with a new one, and install windows 7, oem was windows vista.

4. - i did system restore to an ealier point

    -  i make all the test on startup, when i press esc, like hard disk test etc with no problem

    - i tried scanned my computer with antivirus.( i notice something but i am not sure, beep sound started in middle of scanning... i never managed to end scan cause blue screen come up)

 

thank u

 

 

 

 

 

Please use plain text.
Intern
Biocycle
Posts: 29
Registered: ‎11-02-2010
Message 10 of 19 (1,683 Views)

Re: Continues Beep and blue screen

Thanks minita8....for the first we need to check the hard disk state, plz follow the next steps:

 

1. Turn on the computer and when the HP logos appears push the F10 key a few times, PC charges the system BIOS menu.

2. Select the Diagnostic section.

3. Push Enter on the Primary hard disk self test....

 

Plz reply the result of the test, on this way we can discard and HD failure....

[[[Tech Support]]]


***Click on Kudos if my suggest helps you***
Please use plain text.