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01-02-2012 01:23 AM
Hi. My laptop HP pavilion g series se Windows 7 home basic 64-bit shows the following message:
The system has detected that a cooling fan is not operating correctly. Continued operation is not recommended and may cause unpredictable behaviour that could result in random shutdown, data loss or possible system damage. The system will shutdown in 15 seconds. To prevent shutdown and continue operation please press the enter key now.
For more information, please visit: www.hp.com/go/techcenter/startup
Please tell me how to cope with this problem. I live in india and there is no official service center over here where i can claim the warranty. Waiting for your reply. Thanks
I would recommend you to ensure that firmware (BIOS) on notebook is updated before you take it to repair center.
You can find the list of service centers for India at below link
I am an HP employee!!
01-17-2012 03:59 AM
is this something I can replace myself or do I need to take it in for service
If you're really expertised and knowledgeable enough in disassembling laptops, probably you can order part and replace on your own else you need to send it for service center.
I am an HP employee!!
03-29-2012 04:36 AM
Had the exact same error message you describe, searching around i found it seems pretty common. Here is how i fixed my dv6 3138tx: (minus the pointless frustrating attempts that did nothing)
At first my computer worked nicely, after 9 months the fan was incredibly noisy, then would seize up and not work at all, resulting in overheating and shutdown at around 80 c. I received the error message as per the Niraj.
After checking many possibilities, I arrived at the solution - The problem on my machine was the design of the fan, the magnet used is very soft (much like a fridge magnet) and the fan had worn particles off of it over time. The result of this was loose magnetic particles that were casuing the fan to become, in essence, a magnetic brake.
The solution was very simple, all i did was remove the fan, (if you are unsure of how to disassemble your laptop check google, there are a few good tutorials out there) take apart the fan housing, remove the actual fan itself. Gave the inside of the fan (note the soft magnet around the outer lining) a good clean with a soft brush and q-tips (cotton buds). Then i applied a very small amount of machine oil to the shaft of the fan (just enough to coat it) and re-assembled it all. Voila, it now idles at +10 c above ambient temperature and with a full stress test, it reached a maximum of 56 c (ambient is around 24 c). The fan is nice and quiet again, and works very well. Take the time to clean out the heat sink fins as well while you are at it because they get very clogged with dust.
Use this at your own risk, and remember not to work with power ( ie take the battery out and ensure it is disconnected from ac supply as well) also make sure you dont make it worse by frying your computer with static. Good luck and hope this helps some people.
08-14-2012 04:52 PM - edited 08-14-2012 04:52 PM
Hi! When I start my pc a screen pops up the cooling fan not operating correctly.
Sometimes cleaning the fan can solve this, if it does not you need to have the fan replaced.