DigitalPersona, AuthenTec fingerprint and Windows 7 [ Edited ]

[Daniel_Potyrala]

Disclaimer

You are using this guide at your own risk. I don't take any responsibility for any problems.

Warning

Before you will do anything please be sure that the fingerprint reader driver and software was uninstalled.

Check the below link to find out how you should do it (this is not a standard uninstallation process):

How to uninstall AuthenTec fingerprint software and driver

Information

• Please check the FAQ first before you will post any question;

• This guide is part of ' Windows 7 Upgrade Guide for dv6000/dv9000 models ' and ' Windows 7 Upgrade Guide for dv2000 models ', but this solution works on other HP notebooks too.

Table of Contents:

A Install the AuthenTec fingerprint driver and the DigitalPersona Personal software

B Logon to Windows 7 using DigitalPersona Personal

C Update DigitalPersona Personal to the latest version

D Register a website on the DigitalPersona Personal software

E Manage registered accounts

F FAQ

[Daniel_Potyrala · Accepted solution]

A Install the AuthenTec fingerprint driver and the DigitalPersona Personal software

Download the AuthenTec fingerprint driver from here (installator ver 8.5.4.46, driver ver 8.5.0.251).

Extract it using WinRar.

There are two folders:

• x86 - containing the driver for 32-bit Windows 7;

• x64 - containing the driver for 64-bit Windows 7.

Install the correct driver for your system.

     Resource:

     How to determine whether you have a 32 bit or 64 bit version of Windows

Next download and install DigitalPersona Personal ver 4.10.3790:

• for 32-bit Windows 7 from here;

• for 64-bit Windows 7 from here.

Restart the system.

The fingerprint sensor should now be detected by DigitalPersona Personal software.

[Daniel_Potyrala]

B Logon to Windows 7 using DigitalPersona Personal

Double-click the DigitalPersona icon on the system tray.

Choose ' Next '.

Click ' Set up '.

Choose ' Next '.

Type your Windows password and click ' Next '.

Choose which finger you want to use to logon to the Windows system.

You will have to scan your fingerprint several times.

It's recommended to register minimum two fingeprints.

When You will do this click the ' Save ' button.

Now you should be notified that whole process is finished with success and from this time you may start using the DigitalPersona software.

[Daniel_Potyrala]

C Update DigitalPersona Personal to the latest version

Double click the DigitalPersona icon on the system tray.

Click ' Get Latest Updates '.

Choose ' Check now for sotware updates '.

Check ' DigitalPersona Personal 4.11 for HP ' and click ' Download Only '.

Browse to the path to which you want to download this file and click ' OK '.

The download process will begin.

When it will end you will be informed twice that the update was downloaded with success.

Browse to the path where the file was saved (Setup.exe), double-click it to run it and select  ' Next '.

When you will see the information like on the below picture choose ' Yes '.

The information like on the below picture will appear twice. Both times click ' Yes '.

Now you should be notified that the software was installed with success.

Restart the system by clicking ' Yes ' button.

Double click the DigitalPersona icon on the task bar and choose ' About '.

This will allow you to check which DigitalPersona version are you using now. It should be 4.11.3826.

[Daniel_Potyrala]

D Register a website on the DigitalPersona Personal software

In the below example we will use the YouTube sign in page.

When this icon will appear on any website it means that login and password information for it was not registred by the DigitalPersona software.

Click once this symbol (upper left part of the website)

and choose from the list ' Add New Account for ...... '.

The ' Add New Account ' window will appear.

Enter your login name and password. When you will do this choose ' OK '.

Enroll the fingerprint.

After this you'll be logged into your YouTube account.

Next time when you woll enter the YouTube sing up website you will see this time new symbol .

It will always give you information that the current website was already registered by DigitalPersona, so to log in you only need to enroll the fingerprint.

[Daniel_Potyrala]

E Manage registered accounts

Double-clik the DigitalPersona icon on the system tray.

The DigitalPersona window will appear. Enroll the fingerprint.

Choose ' Online Accounts ' or ' Manage passwords '.

Under ' Your Online Accounts ' are listed all the registered information.

Click on ' Manage ' tab.

Here you may manually:

• ' Add ' the new online account;

• ' Edit ' or ' Delete ' the existing online account.

[Daniel_Potyrala]

F FAQ 

Questions:

1. In ' Control Panel ' under ' Biometric Devices ' I don't see my fingerprint. I only see information that this device is not detected.

2. DigitalPersona informs that the fingerprint sensor was not detected.

Answers:

Ad. 1

The current version of DigitalPersona isn't integrated with Windows 7. That's why your fingerprint does not appear there like when you are using the AuthenTec TrueSuite software.

How you may check does the software works well?

If your fingerprint isn't detected by DigitalPersona then the icon of this program looks like this:

• 4.10.3790

• 4.11.3826

If your fingerprint is detected by DigitalPersona then the icon of this program looks like this:

• 4.10.3790

• 4.11.3826

Ad. 2

This is usually caused by the Windows Firewall, which is by default switched on in the Windows 7 system. You will need to unblock some files in this application to ensure correct work of your fingerprint software and the driver.

In the below link you may check how to do it:

How to Add or Remove a Windows Firewall Exception in Windows 7

List of files which you need to unblock:

• C:\Program Files\Fingerprint Sensor\AtService.exe
  

• C:\Program Files\DigitalPersona\Bin\DpAgent.exe
  

• C:\Program Files\DigitalPersona\Bin\DpHostW.exe
  

• C:\Program Files\DigitalPersona\Bin\DpDashBoard.exe

• C:\Program Files\DigitalPersona\Bin\DpRegApp.exe

• C:\Program Files\DigitalPersona\Bin\DPRunDll.exe

The same thing you need to do perform if you are using any 3rd party (other) firewall software.

If you don't want to do all this stpes you may always switch off Windows Firewall, but when you will do this your system will be vulnerable to attacks from outside (less secure). This solution is not recommended.

Resource:

How to Turn Windows Firewall On or Off in Windows 7

[kaho168]

Hi,

Im currently using a HP dv6000series with windows 7 64bits. I have follow your instruction for updating the latest DigitalPersona software. However, the software itself still not being able to detect the fingerprint reader, why is that? it is working fine with the authentec login software. Is there something that i need to set up at the DigitalPersona software to pick up the fingerprint reader. Could you please instruct me how i can get my digitalpersona software to work.

[Pukter]

i have the same problem.. same pavilion...

what to do?

[Daniel_Potyrala]

Before You will install anything do what's written in below guide:

How to uninstall AuthenTec fingerprint software and driver

Only when You will do it You may install fingerprint driver and DigitalPersona from here.

Without this step it will not work for sure.