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Dv7T-6100 Quad edition beyond economical repair after only 1 month - not covered by warranty ?? (235 Views)
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timdf911 Top Student
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timdf911
Posts: 5
Registered: ‎11-27-2011
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Dv7T-6100 Quad edition beyond economical repair after only 1 month - not covered by warranty ??

‎12-02-2011 04:24 PM

Hi I purchased a new DV7t-6100 quad new from HP in October and immediately installed a new SSD.

It worked fine for just over one month before refusing to power up.

I returned it to HP and explained that I had installed a new SSD from day one but don't have to original drive to hand.

They are saying it'll cost $860 to repair as it's beyond economical repair and is not covered by warranty, presumably due to me fitting a replacement SSD.  They are saying the motherboard and CPU are fried.

Surely this can't be right ?

Reading the small print in the warranty, it would appear an after market SSD would not affect warranty,  nor do I beleive the SSD failing would cause such a major failure.

 

Has anyone else experienced this type of problem / failure and if so what action did you take ?

 

Thanks

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