This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

FAILURE ID: RLGC48-5KG63E-XD014J-60Q303 on PRODUCT ID : LF173UA#ABA (115 Views)
Reply
Honor Student
try2slap
Posts: 4
Registered: ‎04-22-2012
Message 1 of 4 (115 Views)
Accepted Solution

FAILURE ID: RLGC48-5KG63E-XD014J-60Q303 on PRODUCT ID : LF173UA#ABA

HP G4-1106DX

PRODUCT ID : LF173UA#ABA

Windows 7 OS

 

I had this error after i ran System Diagnosis on my Hp

 

failure id RLGC48-5KG63E-XD014J-60Q303 on PRODUCT ID : LF173UA#ABA

 

it says that I'm having an issue with the fan... what do you mean by this?

Please use plain text.
Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 4 (106 Views)

Re: FAILURE ID: RLGC48-5KG63E-XD014J-60Q303 on PRODUCT ID : LF173UA#ABA

Only HP has the exact error meaning for those codes, but it sounds like the cooling fan did not pass the test.

 

2 reasons for this

 

1. The fan is clogged with dust bunnies

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01657439

 

 

.

2. The fan needs replaced

Please use plain text.
Honor Student
try2slap
Posts: 4
Registered: ‎04-22-2012
Message 3 of 4 (77 Views)

Re: FAILURE ID: RLGC48-5KG63E-XD014J-60Q303 on PRODUCT ID : LF173UA#ABA

but the error message don't appear anymore is everything fine?

Please use plain text.
Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 4 of 4 (75 Views)

Re: FAILURE ID: RLGC48-5KG63E-XD014J-60Q303 on PRODUCT ID : LF173UA#ABA

I would clean the fan as shown in the link I posted earlier.

Please use plain text.