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11-04-2010 04:25 PM
I have a HP 620 notebook (WK350EA with F.05 BIOS), it comes with Suse Linux preinstalled.
I tried to install Win7 and it was OK, I tried other Linux distributions (Ubuntu, Debian) and they works well.
When I tried to install MeeGo via USB key, the BIOS remained blocked trying to search a boot device. I thought it was normal, as MeeGo is a netbook OS and possibly not compatible with notebooks.
But when I try to install Fedora 14 via CD, the BIOS hangs the same way as before (with the optical unit spinning always at full speed and the CAPS LOCK led flashing).
I checked the CD and it was ok (it boots on other PCs and MD5 matches)
I changed various option in the BIOS (UEFI type) but no luck.
I found also that MeeGo is based on Fedora.
Considering all those things, I think it's a BIOS problem that "crashes" with Fedora boot sector and it needs to be updated with a new working version (but a temporary workaround is also very appreciated).
Do I need to contact technical support to report this bug or someone will read it here?
11-08-2010 11:58 AM
if nobody cannot help me, someone could tell me where to get official support from HP? I searched but I cannot find an online form or an email for technical support...